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Important Water Department Update
December 26, 2022
Crews are working around the clock to continue to repair leaks caused by this unexpected severe cold weather. At this time we cannot estimate the time it will take to restore full pressure and service. However, in an effort to help, the Water Department has requested that all residents stop dripping faucets when it is above freezing, washing clothes, or utilizing water that can be avoided. This will help remedy the situation quicker by allowing water to remain in the mains and fill the tanks. The City understands this is inconvenient and the worst time to happen during the holiday season. Please be patient and friendly with our staff as they are working tirelessly to resolve the issue.
Additionally, as a precautionary measure, until further notice it is recommended that residents boil water or use bottled water for drinking, making ice, washing dishes, brushing teeth, food preparation, or other consumption until such time as the service has been restored and this advisory has been updated. It is recommended that water be boiled vigorously for one minute before consuming after it cools down.
We understand that several areas are experiencing low pressure. Our staff is answering calls as quickly as possible on leaks and other items. The water department is aware of the low-pressure areas, Please refrain from calling for this item to allow for leak calls to be reached.
Below is a list of areas that are currently affected:
Forest Hills Area
Woolfolk Road Area
Geneva Road
Ashland Highway Area
Waldo Area
Marble Quarry Road / Area
Cherrywood Lane / Area
Mt. Olive Area
Black Snake Road / Area
North Talladega Area
Higher Elevations within City of Talladega Service Area
Additional information on boil water advisory and CDC recommendations can be found at at www.cdc.gov/healthywater/emergency/drinking/drinking-water-advisories/boil-water-advisory.html